Chery South Africa — Service Plans & Warranty, Decoded
“Chery comes with a 5-year service plan” is what the showroom says. The official retail price list says something more interesting: the included plan ranges from 3 years/30,000 km to 7 years/90,000 km depending on the model — and one variant quietly carries a longer factory warranty than the rest of the range. Here is the whole structure, from the archived official documents.
The warranty stack
| Layer | Coverage | The condition |
|---|---|---|
| Factory warranty | 5 years / 150,000 km | Standard across the range — except the Tiggo 8 Pro Max: 7 years / 200,000 km |
| Engine warranty | 10 years / 1,000,000 km | Limited to the first owner — the asterisk that changes everything at resale |
| HV battery (hybrids) | 10 years / unlimited km | |
| Roadside assistance | 24/7, year-round | — |
Service plans — model by model
| Model | Included service plan |
|---|---|
| Tiggo 4 Pro (LiT / Comfort / Elite) | 3 years / 30,000 km — the range’s shortest, on its cheapest car |
| Tiggo 4 Cross (incl. HEV) | 5 years / 60,000 km |
| Tiggo 7 (all ICE variants) | 5 years / 60,000 km |
| Tiggo 8 Pro Executive+ | 5 years / 60,000 km |
| Tiggo 8 Pro Max | 7 years / 90,000 km (+ the 7/200k factory warranty) |
| Tiggo 9 (incl. CSH) | 7 years / 90,000 km |
Intervals: first service at 5,000 km / 6 months — early, and easy to miss on a new car — then every 15,000 km / 12 months. Dealer-network documentation ties warranty validity to never missing or being late for a service at an approved centre; treat the 6-month first visit as non-negotiable.
The four fees that arrive ex-VAT
The price list’s fine print adds, excluding VAT: metallic paint R1,000 · two-tone metallic R3,000 · PDI kit R1,500 · admin/training levy R450. Small numbers — but they’re quoted ex-VAT while the car’s RRP includes it, which is how a “R269,900 car” invoices higher. Ask for the drive-away figure in writing.
Sources: official Chery South Africa retail price list (archived with checksum, August 2026) and the official warranty page. Interval details cross-verified across dealer-network and motoring-press documentation. Range: R269,900 (Tiggo 4 Pro LiT MT) to R989,900 (Tiggo 9 CSH Vanguard AWD), RRP incl. VAT.